Last updated: June 12, 2025
Welcome to 3DPmart.com. We aim to provide a safe and transparent shopping experience, so we have combined our Disclaimer and Return & Refund Policy in one easy-to-read page.
1. Disclaimer
3DPmart.com operates as an online marketing platform that connects customers with suppliers and importers. We:
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Do not manufacture, store, or own the products listed on the website.
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Only handle product marketing and shipping management for a 5% marketing commission.
Accordingly:
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The full legal and financial responsibility for product quality, specifications, warranty, safety, and authenticity rests solely with the original supplier or importer.
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Customer requests for supplier details can be fulfilled upon request.
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3DPmart.com is not responsible for any defects, damages, or issues related to the product itself.
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We may assist in mediating complaints with the supplier, but the final responsibility remains with the supplier.
2. Return & Refund Policy
2.1. Your Right to Cancel
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You may cancel your order within 14 days from the date of receiving the product without giving any reason.
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To cancel, please contact us via:
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Email: info@3dpmart.com
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Website: https://3DPmart.com/
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Phone: +20 10 33 756 315
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Refunds will be processed within 14 days using your original payment method.
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No fees will be charged for the refund.
2.2. Conditions for Returns
Products are eligible for return if:
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Purchased within the last 14 days.
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In their original packaging, unopened and unused.
Products not eligible for return:
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Customized or personalized products.
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Products that deteriorate quickly or have expired.
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Products unsealed after delivery for health or hygiene reasons.
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Products inseparably mixed with other items.
Note: Sale or discounted products are generally non-refundable, unless required by applicable law.
2.3. How to Return Products
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Customers are responsible for the cost and risk of returning products.
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Products should be sent to the address provided by our team via email.
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We recommend using insured and trackable shipping.
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Refunds cannot be issued without receiving the products or proof of delivery.
2.4. Gifts
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If purchased as a gift and shipped directly to you, you will receive a gift credit once the returned product is received.
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If the gift was shipped to the giver, the refund will be issued to the giver.
2.5. Contact Us
For any questions regarding returns or complaints:
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Email: info@3dpmart.com
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Website: https://3DPmart.com/
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Phone: +20 10 33 756 315
